At pk9992, we take the privacy of every Pakistani player seriously. This policy explains exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your information. We encourage you to read it carefully.
Six principles that govern how pk9992 handles the personal information of every player — summarised here before the full policy text below.
All personal data held by pk9992 is protected using 256-bit SSL encryption, access controls, and secure server infrastructure. We apply industry-standard security practices to prevent unauthorised access, loss, or disclosure of your information.
pk9992 does not sell, rent, or trade your personal data to external marketers or data brokers under any circumstances. Your information is used solely to operate, improve, and protect the pk9992 platform and your account on it.
Registered pk9992 players have the right to access, correct, and in certain circumstances request the deletion of their personal data. These rights can be exercised by contacting the pk9992 support team directly.
pk9992 collects only the personal data that is necessary to provide the platform's services, comply with regulatory obligations, and maintain account security. We do not collect information beyond what is reasonably required for these purposes.
Promotional communications from pk9992 are opt-in. Players who do not wish to receive marketing messages may unsubscribe at any time via account settings or by requesting opt-out through the support team. Service communications remain unaffected.
This Privacy Policy is written in plain, accessible English so that every player — whether in Karachi, Lahore, Islamabad, or Faisalabad — can understand precisely what pk9992 does with their personal information and why.
1.1 pk9992 ("we", "us", "our", "the Platform") is an online casino and sports betting platform operated under an international gaming licence. For the purposes of data protection, pk9992 is the data controller responsible for the personal information collected through this platform.
1.2 This Privacy Policy applies to all individuals who visit, register on, or interact with the pk9992 platform — including players, prospective players, and individuals who contact our customer support team without having a registered account.
1.3 If you have any questions about how pk9992 handles your personal data, you may contact our support team at any time. Contact details are provided in Section 13 of this policy.
2.1 pk9992 collects personal data from you directly (when you register, deposit, or contact support), automatically (when you use the platform), and in certain cases from third parties (such as identity verification providers). The categories of data we collect are set out in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Provided by you during registration or KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you during registration |
| Financial Data | Payment method type (JazzCash, EasyPaisa, HBL, UBL, Visa, etc.), transaction history, deposit and withdrawal amounts in PKR | Provided by you and generated by platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Collected automatically when you access the platform |
| Usage Data | Games played, bets placed, sports markets accessed, bonus offers claimed, pages visited | Generated automatically by your activity on pk9992 |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with pk9992 | Generated when you contact pk9992 support |
| Verification Data | Copies of identity documents submitted for KYC, proof of address, source-of-funds documentation | Provided by you or sourced from third-party verification providers |
2.2 pk9992 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where this arises incidentally in the course of a support interaction or is required for responsible gaming assessments.
3.1 pk9992 uses your personal data for the following purposes:
3.2 pk9992 does not use personal data for automated individual decision-making that produces significant legal effects, except where this is required for fraud detection or regulatory compliance, in which case players retain the right to request human review of any automated decision.
4.1 pk9992 processes personal data on one or more of the following legal bases depending on the nature of the processing activity:
5.1 pk9992 does not sell your personal data to any third party. We may share your data with the following categories of recipients where necessary to operate the platform or comply with our obligations:
5.2 All third parties with whom pk9992 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the specific, documented purposes for which it was shared.
5.3 In the event that pk9992 undergoes a corporate restructuring, merger, or change of ownership, player data may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer in advance where reasonably practicable.
6.1 pk9992 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and gather aggregate analytics about how players navigate the site. Cookies do not identify you personally by name — they are associated with your browser session or a pseudonymous identifier.
6.2 The primary categories of cookies used by pk9992 are:
6.3 You may manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not prevent you from accessing core pk9992 services but may affect certain personalisation features.
7.1 pk9992 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory requirements. The following general retention periods apply:
7.2 Where personal data is no longer required, pk9992 will securely delete or anonymise it so that it can no longer be associated with an identifiable individual.
8.1 As a pk9992 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team with your registered account details and a clear description of your request.
Request a copy of the personal data pk9992 holds about you and information about how it is being used.
Request correction of inaccurate or incomplete personal data held in your pk9992 account profile.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that pk9992 limits the processing of your data while a dispute or complaint is under review.
Request a structured, machine-readable copy of data you have provided to pk9992 directly.
Object to processing based on legitimate interests, including direct marketing communications.
8.2 pk9992 aims to respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by up to a further 60 days and will notify you accordingly.
9.1 pk9992 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include:
9.2 While pk9992 takes all reasonable steps to secure your data, no online platform can guarantee absolute security. You also play an important role in protecting your account by using a strong, unique password and not sharing your pk9992 login credentials with any third party.
9.3 In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk9992 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
10.1 The pk9992 platform is strictly intended for adults aged 21 and over. pk9992 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage person, we will take immediate steps to delete that data and close the associated account.
10.2 Players with minors in their household are strongly encouraged to install parental control or content filtering software to restrict access to online gambling platforms. pk9992 supports responsible use of such tools and recommends them as an additional layer of underage protection.
11.1 As an internationally operated platform, pk9992 may transfer your personal data to countries outside your country of residence for processing and storage. This includes transfers to server locations and third-party providers in jurisdictions where our infrastructure is hosted.
11.2 Where personal data is transferred internationally, pk9992 ensures that appropriate safeguards are in place to protect your data, including contractual obligations on recipient parties that mirror the protections described in this policy.
11.3 By registering with pk9992 and using the platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions in which our services are operated and hosted.
12.1 pk9992 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. Material changes will be communicated to registered players via their registered email address or through an on-platform notification prior to the changes taking effect.
12.2 The date at the top of this policy reflects the date it was most recently reviewed. We encourage players to check back periodically to stay informed about how pk9992 protects their personal data. Continued use of the platform following the effective date of any amendment constitutes your acknowledgement of the updated policy.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk9992 handles your personal data, please contact our support team through either of the following channels:
13.2 When contacting us regarding a data rights request or privacy complaint, please include your registered username, the nature of your request or concern, and any relevant reference numbers to help us respond efficiently.
13.3 pk9992 is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with an appropriate supervisory authority in your jurisdiction.
Your personal data is handled with the highest standards of care at pk9992. Enjoy live casino, PSL cricket betting, and 3,000+ slots — all in PKR, with JazzCash and EasyPaisa. Responsible gaming. 21+ only.
pk9992 is for adults aged 21 and above only. Gambling involves financial risk. Play only with money you can afford to lose. Deposit limits, cooling-off periods, and self-exclusion tools are available in your account settings. Visit our Responsible Gaming page for support resources and further information.